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Convenience for your stay
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Surcharge Services
Upon completion of your booking, our staff will greet you upon arrival at Balikpapan airport.Guests must inform hotel staff upon booking or at least 24 hours in advance should the shuttle service be needed. We would require guests' flight details, estimate time of arrival and the number and sizes of baggages that will be brought along with you. -
Departing Customers
Upon check-in, guests should inform our hotel staff should they need an airport shuttle for their departure. Our staff would require guests' flight details and the number and sizes of baggages that will be brought along with you. If your flight is hours away after check-out time, we would be glad to assist you with luggage storage until the time of departure.